Finding the IP address of your printer in Windows 10 is easier than you might think. With just a few clicks, you can locate this crucial piece of information. Whether you’re setting up a new network or troubleshooting an existing issue, knowing how to find your printer’s IP address can be a lifesaver. Let’s dive in and get you connected!

How to Find Printer IP Address Windows 10

In this tutorial, you’ll learn how to find the IP address of your printer on a Windows 10 computer. This will help you set up your printer on a network or troubleshoot connectivity issues.

Step 1: Open the Control Panel

First, click on the Start menu and type “Control Panel.” Then, press Enter.

The Control Panel is where you can manage various settings in Windows. Finding the printer’s IP address is just one of the many tasks you can accomplish here.

Step 2: Go to Devices and Printers

Once in the Control Panel, click on “Devices and Printers.”

This section lists all the devices connected to your computer, including printers. It’s like having a digital Rolodex of all your gadgets.

Step 3: Locate Your Printer

Find your printer in the list and right-click on it. Then, select “Properties.”

Make sure you’re selecting the correct printer, especially if you have multiple printers connected.

Step 4: Check the Web Services Tab

In the printer properties window, click on the “Web Services” tab.

Here, you’ll find various details about your printer. The IP address should be listed under “IP Address” or similar headings.

Step 5: Note Down the IP Address

Write down or copy the IP address. You’ll need this for your network settings.

Having the IP address handy can save you a lot of trouble later, whether you’re setting up a new device or troubleshooting connectivity issues.

Once you have your printer’s IP address, you can use it to configure your network settings or troubleshoot problems. It’s like having a map to the right route when you’re lost.

Tips for Finding Printer IP Address Windows 10

• Check the Printer’s Display: Some printers have a built-in display that shows the IP address in the settings menu.
• Use the Printer’s Manual: Your printer’s manual might have specific instructions for finding the IP address.
• Check Your Router: Sometimes, the IP address is listed in the router’s settings under “Connected Devices.”
• Update Drivers: Make sure your printer drivers are up to date. Sometimes, outdated drivers can cause connectivity issues.
• Use Printer Software: Many printers come with software that can help you find the IP address.

What if my printer doesn’t show up in Devices and Printers?

Make sure your printer is turned on and connected to the same network as your computer. You might also need to install the latest drivers.

Can I find the IP address directly on the printer?

Yes, many modern printers display their IP address on their built-in screens. Check the settings menu on your printer.

What if the IP address is not listed under Web Services?

Sometimes, the IP address might be listed under different tabs like “Ports” or “Networking.” Explore these tabs if you don’t find it under Web Services.

Do I need to know the IP address to install the printer?

Not necessarily. Windows can often find and install printers automatically. However, knowing the IP address can help with manual setup and troubleshooting.

Can I use third-party software to find the IP address?

Yes, there are various third-party tools available that can scan your network and list connected devices along with their IP addresses.

Summary

1. Open the Control Panel.
2. Go to Devices and Printers.
3. Locate your printer.
4. Check the Web Services tab.
5. Note down the IP address.

Conclusion

Finding your printer’s IP address on Windows 10 doesn’t have to be a headache. By following these steps, you’ll be able to locate this vital piece of information in no time. This knowledge can come in handy for setting up your printer on a network or troubleshooting connectivity issues.

Remember to keep a note of your printer’s IP address for future reference. Also, don’t hesitate to explore other methods if the first one doesn’t work for you. Keep your drivers updated and consult your printer’s manual for additional guidance.

For more tips on managing your devices, consider reading up on network settings and printer troubleshooting. Happy printing!

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.

After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.

His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.

Read his full bio here.

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Printers can be difficult ot work with, and troubleshooting them can take you to a lot of different places on your computer.

One common issue that can arise with a printer is when it says that it is offline, even though it’s turned on and seems to be hooked up correctly.

Our tutorial below will show you some steps to try so that you can learn how to change a printer from offline to online.

How to Switch a Printer from Offline to Online in Windows 7

1. Click Start , then Devices and Printers .
2. Right-click the printer, then click See what’s printing .
3. Select the Printer tab, then click Use printer offline to clear the check mark.

Our guide continues below with additional information on how to switch a printer from offline to online , including pictures for these steps.

If you’re lucky, then this should work and your queued documents will start printing. However, sometimes this isn’t enough and you need to do some more troubleshooting. We discuss those additional troubleshooting steps further in this article.

Printers can be frustrating when they are not working correctly, due largely to the fact that errors can occur for seemingly no reason. Whether your print jobs don’t look right, you are getting constant paper jams, or printing is inconsistent or erratic, printers are often some of the most difficult electronic devices to work with. So if your printer is showing as offline and you can’t print, then you may be trying to figure out why it’s showing as offline when the printer was working before and nothing has changed.

One issue that you might encounter is Windows 7 not being able to connect to your printer to send documents that you want to print. Further investigation into the issue might lead you to discover that Windows 7 thinks the printer is offline.

There are several reasons why this might be occurring, so you will need to follow the instructions in this tutorial to learn how to change your printer from offline to online .

Once your printer is back online, it should then start printing the documents that you have sent to the printer that are currently sitting in your print queue.

How Do You Change a Printer from Offline to Online? (Guide with Pictures)

Windows is recognizing your printer as being offline because it is unable to communicate with the printer. This can be caused by several different situations, so you need to pinpoint exactly from where the problem is originating.

These steps will show you how to change a printer from offline to online from a Windows laptop or desktop computer.

Step 1: Click theStartbutton at the bottom-left corner of your screen, then clickDevices and Printers.

Click Start then choose Devices & Printers .

Step 2: Right-click the printer that is showing as offline, then clickSee what’s printing.

Right-click on the printer, then select See what’s printing.

Step 3: Click thePrinterlink at the top of this window, then click theUse Printer Offlineoption to remove the check mark.

Select Printer , then Use Printer Offline .

Now that you know how to change printer from offline to online you can try this step whenever your computer is unable to print a file.

If this solved your problem, then you are all set and can continue with your printing . However, if this did not resolve the issue, then there are some more troubleshooting steps you can try.

Additional Troubleshooting for an Offline Printer in Windows 7

• Check that the printer is turned on, and that the USB cable is properly connected to both the back of the printer and your computer. If your printer is wireless, you may need to restart the printer, then restart your computer to see if you can re-establish the wireless connection.

• If you are using a wireless printer, have you recently changed your router, or changed the name of the wireless network ? If so, you may need to update your wireless printer with the new wireless network settings . If your wireless printer does not feature a control panel on the printer that allows you to change the network settings, you may need to temporarily connect the printer to your computer with a USB cable to modify the settings.

• If your wired printer is still showing an offline status, despite the fact that it is plugged in and connected to your computer, then there may be a problem with the port to which the device is connected.

How to Change a Printer Port in Windows 7

You can use these steps to change the printer port for a printer that has been set up in Windows 7.

Step 1: Return to theDevices and Printersmenu, right-click your printer, then clickPrinter Properties.

Step 2: Click thePortstab at the top of the window, choose the correct port from the list at the center of the window, clickApply, then clickOK.

If you are still unable to print, then one final option you can attempt is to stop and restart the print spooler . You can follow the instructions in this article to learn how to manage the print spooler.

If you are still unable to print after following all of these instructions, then you may need to uninstall, then reinstall your printer. You can remove a printer from your computer by right-clicking the printer, then clicking Remove device . Once the printer has been uninstalled, follow your printer’s installation guide to properly reinstall it.

Why Is My Printer Offline?

The sections in the article above provide a bunch of different options and settings that you can check in order to see why your printer might be offline.

There are so many potential reasons that your printer might be offline that it’s hard to point to one specific reason why it might be happening.

In my experience, the best, simplest, and most useful thing that you can do when your printer is showing as offline is to simply restart the printer.

This can resolve issues related to a wireless printer that isn’t connected to a network, it can force the print spooler to restart, and it can fix print jobs that are stuck in the print queue.

While your printer is going through the process of restarting it can be helpful to restart your computer, too. And if you have a wireless printer and have been experiencing connection issues with other wireless devices as well, then even restarting your modem and your router might not be a bad idea.

How do I restart a printer?

You can reboot your printer by pressing the Power button on the printer, waiting until it has completely turned off, then pressing the Power button again to turn it back on.

How can I check my printer status?

If you aren’t sure whether or not your printer is in Printer Online or Printer Offline mode in Windows 11, then a quick way to check is to go to Start > Settings > Devices > Printers & Scanners .

You can then click on your printer and choose the Open Queue option. When you open print queue windows on your computer you can see any documents that are currently queued up to print.

When the printer window is open you can click the Printer option in the menu bar, then make sure the Use Printer Offline option isn’t selected.

How can I change the printer driver that my printer is currently using?

If you go to Start > Settings > Devices > Printers & Scanners then select your printer, you can click the Printer properties button, which will open a new window.

In this window you can choose the Advanced tab, then click the Driver drop down menu and choose a different driver. You could also click the New Driver button, which will launch the Add Printer Driver Wizard .

How do I run printer troubleshooter in Windows 11?

If you aren’t sure what the problem is, you can try the Windows utility that will cycle through a bunch of potential settings to try and fix the problem.

This means it will do things like restart printer related services, such as restarting the print spooler service and checking for outdated printer drivers.

You can do this by clicking the Windows button in the taskbar, searching for “Printer” then selecting the Printers & scanners option.

You can then select your printer and click the Run the troubleshooter option.

Why is my HP Printer offline?

The Hp printer offline Windows 11 steps are the same for Hewlett Packard printers as they are for other printers.

You need to open the Windows Settings menu, choose Bluetooth and devices, then select Printers & scanners.

You can then click on the default printer or whatever printer you want to check, then make sure Use printer offline is not selected.

If it is offline and clicking that option doesn’t put it back online, then you will need to go through the troubleshoot printer offline process of checking the printer cable (or the network status for wireless printers) and restarting the printer and the computer.

If that doesn’t work, then you may printer offline – how to put online instructions on the printer manufacturer’s website, which may involve reinstalling printer software and drivers.

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.

After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.

His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.

Read his full bio here.

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If you’re used to working with printers frequently, you have probably faced situations where your machine is ready to print, but the printer status on your Windows 10 is showing offline.

This can happen due to minor network connectivity issues, poor printer connection, paper jams, or other problems.

Whatever the reason is, you should know how to get a printer online in Windows 10 to fix the problems and get your work done.

To make the task easier for you, we will discuss a number of methods of solving the printer offline issue and tell you some simple tricks to avoid such problems in the future.

We will cover it all, from minor paper jam problems to complex setting issues. So, let’s dive right in.

How to Use the Windows 10 Printer Troubleshooter to Get the Printer Online

1. Press the Windows key + I to open Settings.
2. Choose Devices in the left column.
3. Select Printers and Scanners .
4. Choose to run the troubleshooter.
5. Let the troubleshooter run and perform the suggested tasks.

Our guide continues below with additional information on getting your Windows 10 printer online, including some other options that you can try which might help to resolve the situation.

Sometimes you will need to send someone a picture of the items that appear on your screen. Our article on how to screenshot on Acer laptops can help you with that.

How to Solve Windows 10 Printer Offline Issues – 10 Options

As you already know, your computer can show that your printer is offline for many reasons. Some problems are so trivial that you can solve them within moments, even without any printer technician. Below are some effective and detailed methods to solve the printer offline error yourself:

Method One – Perform Physical Checks

To bring back a printer online, you should properly check all the wire connections. If your machine is a local printer or a network printer and needs to be connected by a USB cable or Ethernet cable, you should check out whether the connection is firm or not. Try checking out the cable at both ends of your USB port and printer.

If the cable is too loose or broken, replace it with a new one. Also, try to use multiple USB ports on your computer to make sure that the problem isn’t in your cable, ethernet port, or USB ports.

Method Two – Check Your Internet Connection

If you have connected your printer using a Wi-Fi network, check out if the device’s network is working properly. The printer’s status might go offline if the network is too slow or if the network keeps dropping.

So, check out the condition of the network from the built-in options of your printer. If you don’t know how to connect your printer through Wi-Fi, look for instructions in your owner’s manual. Sometimes the printer status goes offline when you try to connect it using a VPN (virtual private network.)

In that case, you must disconnect the VPN connection and restart your printer. Otherwise, you can also try a more efficient VPN connection and adjust the VPN configuration to access the local network.

Method Three – Restart Your Printer and Computer

The process of restarting your devices is called power cycling. It’s a very common technique to solve minor glitches in your devices – power off both your PC and printer first. Then disconnect your printer from the computer and unplug its power cable.

Wait for 30 seconds before restarting the printer. When your printer is switched on, turn on your computer again and check if the offline status is turned online.

Method Four – Use Printer Offline Option

If our previously mentioned methods fail to solve your printer problems, it’s time to do some work manually. You need to open settings on your computer and make some necessary changes to the printer offline option. And here’s how to use the printer offline option in Windows 11 –

Step 1) On your windows computer, click on the ‘Start’ option from the bottom of your screen. From there, click on the ‘Settings’ option and then ‘Bluetooth and devices.’

Step 2) Now select the option called ‘Printers & Scanners’.

Step 3) Select your printer and choose the ‘Open print queue’ option.

Step 4) A new page will appear, and you need to look for the ‘Printer’ tab on the toolbar. Click on it, and a drop-down menu will arrive. Do you see any ‘Use Printer Offline’ option there? Check out if there’s a tick beside this option. Click on it to remove the tick mark and get your printer online.

<img loading=“lazy” src=“https://www.solveyourtech.com/wp-content/uploads/2022/02/how-to-get-printer-online-windows-10-4.jpg" onerror=“this.onerror=null;this.src=‘https://blogger.googleusercontent.com/img/a/AVvXsEhe7F7TRXHtjiKvHb5vS7DmnxvpHiDyoYyYvm1nHB3Qp2_w3BnM6A2eq4v7FYxCC9bfZt3a9vIMtAYEKUiaDQbHMg-ViyGmRIj39MLp0bGFfgfYw1Dc9q_H-T0wiTm3l0Uq42dETrN9eC8aGJ9_IORZsxST1AcLR7np1koOfcc7tnHa4S8Mwz_xD9d0=s16000';" alt=“turn off the “use printer offline” option - 10”>

For additional coverage of this topic, you can read our printer offline Windows 7 guide.

Method Five – Use Printer Troubleshooter

If the status of your printer keeps coming online briefly and going offline again, you can use a printer troubleshooter to solve the problem and start printing again. In fact, Windows 10 features several troubleshooters to solve the printer offline issues automatically. Here’s how you can perform troubleshooting –

Step 1) Use the dedicated Windows key to open the ‘Start’ menu and go to your settings. You can also press Windows key + I to open the Settings app directly. Click on ‘Devices’ and then on ‘Printers & Scanners.’

Step 2) Click on the ‘Run the troubleshooter’ option from the right-pane. You can find it right beneath the ‘Related Settings’ option.

Step 3) Now, the troubleshooter will run several series of checks. It will also suggest to you some ways to solve the detected problems. It might ask you to set your current printer as a default printer or ask you to update your printer driver. Act accordingly to fix the problems.

Method Six – Clear Your Pending Print Jobs

It’s always preferable to perform one print job at once. When you continue printing for a long time and multiple unfinished print jobs are queued, it might cause printer offline errors. Follow the steps given below to remove the print queue –

Step 1) Open settings and choose ‘Devices.’ Then select ‘Printers & Scanners’ and click on your printer’s name.

Step 2) Now click on ‘Open queue’ to get the list of all the pending documents. Select the ‘ Printer ‘ option from the toolbar at the top and then click ‘Cancel All Documents.’ It should clear all the pending jobs.

Step 3) You can restart your printer and your computer to clear the remaining documents of the print queue.

Method Seven – Use Print Spooler Service

The print spooler service controls the interactions between your computer and printer. You can restart the service to get the printer online. Here’s how you can do it –

Step 1) Open your computer’s start menu, type ‘Services’, and press enter. You can also press Windows Key + R and search by typing ‘Service.msc.’

Step 2) Look for the ‘Print Spooler’ option and right-click on it. Then choose ‘Restart,’ and your offline printer will go online again.

Method Eight – Change Printer Properties

Step 1) Open the control panel of your printer and then go to ‘Devices and Printers.’ Right-click on your printer’s name and select ‘Printer Properties.’

Step 2) From there, click on the ‘Ports’ tab and then choose the printer’s IP address. Now select the option ‘Configure Port.’

Step 3) Check if there’s any tick next to the ‘SNMP Status Enable’ option. Click on it to uncheck the option and then choose ‘OK’ for saving the changes.

Method Nine – Use Printer Software

Many printer manufacturers own printer software to let your windows manage and troubleshoot the printer. You can go to the printer manufacturer’s website to install the software. Or, your printer manufacturer might have provided a CD containing the software.

To check whether the software is installed or not, go to settings and click on ‘Devices.’ Then select ‘Printers & Scanners’, choose your printer’s name, and then ‘Manage.’ If the software is installed, you’ll see the option ‘Open printer app.’

Click on it to open the software and look for troubleshooting options to bring the offline printer status back online.

Method Ten – Reinstall the Printer

If the printer offline message keeps appearing even after you have tried all our methods, you should try to remove the current printer and reinstall it or install a new printer. Here’s how you can remove and reinstall it –

Step 1) Open your computer’s settings and choose ‘Devices.’ From the menu bar, select ‘Printers & Scanners’ and then your printer’s name.

Step 2) Click on ‘Remove Device’ and select ‘Yes’ to remove the current printer.

Step 3) Now go for the option ‘Add printer or scanner.’ Follow the necessary steps to reinstall the printer.

Final Words

So, now you know how to get a printer online Windows 10. Before anything else, try our first three methods to solve the printer offline errors in your Windows 10 easily.

If none of our methods work for your computer, the problem might be hardware-related. In that case, you need to get your printers to a technician or change the printer drivers to solve the issues.

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.

After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.

His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.

Read his full bio here.

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While printers are becoming much easier to install and use in newer Windows operating systems, they can still be a large source of frustration for many people.

The combination of drivers, moving printer parts, print queues, and everything else that is involved with a printer can make it difficult to pinpoint the exact problem.

Our general printer troubleshooting guide below can walk you through a couple common issues that you should check if your printer isn’t working properly and you aren’t sure why.

We have written about working with several specific models of printers, such as the HP Officejet 4620 and the Officejet 6700, but there are so many different models of printers on the market, with so many different issues, that what works for one printer might not work for another.

So if you have a printer that is giving you problems on your Windows 7 computer, then there are a few steps that you can try which might work for any printer.

Note that each additional step under the sections below should only be tried if the previous step did not work.

If one of the steps has resolved your issue, then you do not need to continue with the rest of the steps in the section.

Additionally, these are generalized guidelines, that are meant to be effective for a wide range of printers. Individual printer models all work differently, so there may be some specifics about your printer that are not mentioned below.

This includes things such as exact locations of commands on Print menus, and physical characteristics and properties of the machine.

You can check out our printer offline Windows 7 article if your printer is currently showing as offline even though it seems to be hooked up properly.

Problem: I sent a document to the printer, but it’s not printing.

Troubleshooting steps (Note that each additional step in this section should only be tried if the previous step did not work. If one of the steps has resolved your issue, then you do not need to continue with the rest of the steps in the section):

1. Confirm that the printer is turned on.

2. Is the printer connected to the computer? Be sure to check both ends of the cable. If the printer is connected wirelessly, then make sure that the printer and the computer are both connected to the same wireless network. The method for connecting wirelessly will vary from model to model, so you may need to find the specific documentation for your printer. This article , for example, shows how to connect an HP Officejet 4620 to a wireless network.

3. Turn the printer off, wait ten seconds, then turn it back on.

4. Click the Start button at the lower left corner of the screen, click Devices and Printers , then right-click your printer and choose the See what’s printing option. If there is something there, then click the Printer option in the menu bar and choose the Cancel All Documents option. You will then need to re-send the document to the printer.

5. Stop and restart the print spooler. This option is a little more complicated, so you will need to read this article to learn how to do it.

6. Turn off the printer, turn off the computer, restart the computer, then restart the printer.

7. Are you trying to print labels, or on a paper size that is different than the default size for your printer? If your printer has a manual feed tray, then the computer may be trying to send the document to that tray instead. Try putting the paper in the manual feed tray and see if that causes the document to print.

8. Uninstall the printer, disconnect the printer cable from the back of your computer, then re-install the printer.

Problem: Documents are printing with spaces, missing colors, and general errors.

Troubleshooting steps (Note that each additional step in this section should only be tried if the previous step did not work. If one of the steps has resolved your issue, then you do not need to continue with the rest of the steps in the section):

1. Clean the printheads (inkjet printers), or run maintenance utilities (laserjet printers). Note that the specific ways to perform these operations will vary depending upon your printer model. If you are having print quality issues, then you should find the manual or troubleshooting guide to determine the necessary steps for resolving print quality issues for your specific printer model.

2. Open your printer and check the printer cartridges for any physical defects.

3. Replace printer cartridges. Printer ink can dry out if you do not use your printer very often.

Problem: Printer is showing as offline, but it is turned on and connected.

Troubleshooting steps (Note that each additional step in this section should only be tried if the previous step did not work. If one of the steps has resolved your issue, then you do not need to continue with the rest of the steps in the section):

1. Turn the printer off, then turn it back on again. Sometimes a printer will enter a sleep or hibernation mode and the computer won’t recognize it when it wakes up.

2. Unplug the printer cable from the back of the computer, wait ten seconds, then plug it back in again.

3. Click Start , click Devices and Printers , then right-click the printer and click Printer Properties . Click the Ports tab at the top of the window, make note of the USB port that is currently selected, then select a different USB port. Click Apply , then click OK . Check to see if the printer is still showing as Offline. If so, repeat this step, but with a different port.

4. Uninstall the printer, disconnect the printer cable, then re-install the printer. If you are still having problems, then there may be an issue with old print drivers. You can read this article to learn how to remove old print drivers.

Problem: My printer is printing everything very small or very big.

Troubleshooting steps (Note that each additional step in this section should only be tried if the previous step did not work. If one of the steps has resolved your issue, then you do not need to continue with the rest of the steps in the section):

1. Try printing something from a different program. For example, if everything is printing small from Internet Explorer, then open Notepad or Microsoft Word and see if it is still printing small. If Word or Notepad prints correctly, then the print scale in Internet Explorer may have been changed. You can open Internet Explorer, click the gear icon at the top-right of the screen, click Print , then click Print Preview . Click the size drop-down menu at the top of the window and select a larger zoom level, such as 100%. Try and print the document again to confirm that it is now printing at the correct size.

Note that most popular programs have a scale option on the Print screen, so you will need to find this option if other programs are able to print at the correct size. Additionally, programs like Microsoft Word and Excel can have scaling that applies on a per-document basis. This means that one document might be configured to print at a 50% scale, while others might be set to print at the default 100% scale.

2. Click the Start button, click Devices and Printers , then right-click your printer and click the Printing Preferences option. The exact steps from here will vary based on your specific printer model, but there should be a “Zoom” or “Scaling” option. Change this to 100%, then click the Apply or OK button to confirm your changes.

Problem: My printer is printing everything in black and white.

Troubleshooting steps (Note that each additional step in this section should only be tried if the previous step did not work. If one of the steps has resolved your issue, then you do not need to continue with the rest of the steps in the section):

1. Confirm that you have a color printer.

2. If you have a color printer, then confirm that there are color cartridges installed.

3. Check the ink levels of your printer cartridges to confirm that the color cartridges are not depleted.

4. Try and print a document, but check the settings on the Print menu before you click the Print button . Check for a color or black and white option, and make sure that the black and white option is not selected. The exact steps for this will vary based on the program and the printer being used. If you do not see an option like this on the default screen, then click the Advanced tab and check for this setting there.

5. Click the Start button, click Devices and Printers , then right-click your printer and choose the Printing Preferences option. Look for a Color Mode option on one of the tabs and confirm that the Color option is selected.

Additional troubleshooting steps

1. You can print a test page to confirm that your printer is set up properly. Click the Start button, click Devices and Printers , then right-click your printer and choose the Printer Properties option. Click the Print Test Page option near the bottom of the window. If the test page does not print, then you will need to follow the steps above to resolve an issue where documents are not printing.

2. If you have a paper jam, open the paper tray and check for any visual jams there. If you do not see anything, then check the back of the printer to see if there is an additional access door there. If so, open this access door and check there for a paper jam. If there is nothing there, then open the ink compartment and check to see if there is any jammed paper that can be accessed from there. If you still do not see anything, then try turning off the printer and turning it back on.

3. If your printer has a touchscreen or display, then check it for any error messages. If there is an error message, try and resolve it using the on-screen steps. If not, then search online for the identified issue and your printer model.

4. Are you printing to the correct printer? It is not uncommon to have many printers installed on the same computer, and certain programs may try to send a document to the incorrect printer. You should also confirm that the correct printer is selected as your default printer. You can set a default printer by clicking the Start button, clicking Devices and Printers , then right-clicking your printer and selecting the Set as default printer option. You can read this article for additional instructions on setting a default printer in Windows 7.

If nothing is working to resolve your print issue, then the best option may be to completely uninstall your printer, then install it again. This article will walk you through the process.

This article from Microsoft can provide additional help in identifying any issues that you may be having with your printer.

Additional Sources

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.

After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.

His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.

Read his full bio here.

If you have been using the same computer for a while, or if you have recently cycled through printer installations, then you probably have some printer drivers on your computer.

Even if you have gone through the hassle of using the Remove Device option for a printer on the Devices and Printers menu, the driver for that printer is likely to still be on your computer.

Since the old printer is no longer visible, you assume that there is no need to remove old printer drivers, because they are already gone. Windows 7 does not do this to complicate the printer installation process; they leave the driver on there in case you decide to use the printer again in the future.

Unfortunately, if you want to make changes to the printer driver, if you installed the wrong one, or if you want to install another printer that uses the same or a similar driver, then you will need to remove old printer drivers to get the current installation to work correctly.

Locating the List of Installed Printer Drivers

The list of printer drivers installed on your computer can be found by clicking the Start button at the bottom-left corner of your screen, then clicking Devices and Printers at the right side of the Start menu. Click one time on any installed printer, then click the Print Server Properties button in the horizontal blue bar at the top of the window.

This will open a new Printer Server Properties window. Click the Drivers tab at the top of this window, click the old printer driver you want to remove, then click the Remove button at the bottom of the window.

Click the option to the left of Remove driver and driver package , then click the OK button.

In most situations this will be the end of the process, and you will have removed all traces of the old printer driver. Unfortunately, it might not always be this easy.

Problems You May Encounter When You Want to Remove Old Printer Drivers

When I unsuccessfully attempt to remove an old printer driver, i usually get an error of the type “XX Printer could not be removed because driver XX is in use.” Unfortunately it is difficult to pinpoint exactly why you are receiving this message, but there are usually a few culprits that can be to blame.

1. Have you gone through the process of removing the device from the Devices and Printers menu?

While this step does not remove the driver from your computer, you cannot actually remove the driver until you have done this. To perform this step, open the Devices and Printers menu, right-click the printer whose driver you want to uninstall, then click the Remove Device option.

2. Is an open program still attempting to communicate with the printer?

This is a less common problem, but is one that I have encountered specifically with label printers for shipping programs. It is particularly prevalent in cases where the printer stopped working, and a print job was stuck in the print queue. The exact method for clearing this issue will vary depending upon your own specific circumstances, but a good way to resolve it is to close every program on your computer from which you can print, then press the Feed button on the printer a couple times.

3. Is there a print job stuck in the print queue?

When you right-click on a printer in the Devices and Printers menu, there is a See what’s printing option. When you click that option, it will show you the current print queue, as well as any documents that you cancelled, that you paused, or that were otherwise not successfully printer. If you cannot use the Cancel document or Cancel all documents option to clear this from the print queue, then you might need to restart your computer, remove the device from the Devices and Printers menu, then attempt to remove the driver using the procedure outlined above.

An issue that many people frequently experience is a broken printer.

Fortunately, this can usually be fixed with a few short troubleshooting steps, which we will go through below.

How to Fix a Faulty Windows Printer

For a variety of reasons, a printer may look offline in Windows 7. In addition to print driver difficulties, they can also involve problems with electricity and network access.

For further troubleshooting options, see our networked printer offline Windows 7 post.

If your printer is now showing as offline, you could try the following steps.

1. Click Start .
2. Choose Devices and Printers .
3. Using the right-click menu on the printer icon, choose See what’s printing .
4. Click the Printer tab, followed by Use printer offline , to bring the printer online.

You can also try rebooting the printer and computer, removing all of the printer’s cords, and, if necessary, reinstalling the printer if that doesn’t work.

Windows 11 Information

Printers! They’re like that one friend who needs a little extra attention. When they’re happy, everything is smooth sailing. But when they’re not, boy do they let you know! If you’ve recently upgraded or switched printers, those old drivers still hanging around on your Windows 11 system might just be the culprits causing the fuss. Time for a bit of digital spring cleaning! Let’s walk through the steps to remove those old printer drivers.

Understanding Printer Drivers

Ever wonder why we even need printer drivers? Think of them as the interpreters. Your computer speaks one language, and your printer speaks another. The driver is like the mutual friend that translates for both, ensuring your documents look exactly as they should when printed.

Getting Started: Accessing the Printer Server Properties

Before diving in, ensure you’re logged in with an administrator account. Trust me, it’ll save you a headache later!

1. Press the Windows key + R on your keyboard. This opens the ‘Run’ dialogue box.
2. Type in “control printers” and hit Enter. This should bring up the ‘Devices and Printers’ window.
3. In the toolbar, you’ll spot an option that says “Print server properties”. Click on it.

Diving Deeper: Removing the Old Printer Drivers

1. Now, in the ‘Print server properties’ window, switch to the ‘Drivers’ tab. This is where the magic happens!
2. You’ll see a list of all the installed printer drivers. If your list is anything like mine, it’s longer than expected.
3. Locate the old or unwanted printer driver.
4. Select it, and click on the “Remove” button.
5. A pop-up window will ask which driver to remove. Choose “Remove driver and driver package”.
6. Confirm the action.

Voila! The old printer driver should now be history. But don’t rush off just yet, I’ve got some bonus tips for you!

Additional Information

• Backup First : As with any significant system changes, consider backing up your system before removing any drivers. It’s like wearing a helmet – better safe than sorry.
• Restart after Removal : After removing the driver, a quick system restart can help clear out any lingering files.
• Windows Update : Sometimes, if you remove a printer driver, Windows might try to reinstall it during an update. To prevent this, hide the specific update related to the printer driver.
• Manual Cleanup : Some drivers can be stubborn. If you still find traces, consider diving into the ‘Program Files’ or ‘Program Files (x86)’ directories and deleting related folders. But tread carefully; you don’t want to delete something important.

1. Why should I remove old printer drivers? Old printer drivers can sometimes conflict with new ones or simply take up unnecessary space.
2. Can I remove a driver if I’m not an admin? Usually, no. Admin rights are typically required for such tasks.
3. What if I accidentally remove the wrong driver? Don’t panic! You can always reinstall the driver either from the printer’s official website or by reconnecting your printer.
4. Does removing the driver uninstall the printer software too? Not always. Some printers come with additional software. You might need to uninstall that separately.
5. Do I need to physically disconnect the printer? No, but it might be a good idea to ensure it’s turned off to avoid any mid-process surprises.

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.

After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.

His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.

Read his full bio here.

Having trouble with your printer showing offline in Windows 11? Don’t worry, you’re not alone. It’s a common issue that can usually be fixed with a few simple steps. First, check your printer and computer connection. Then, make sure your printer is set as the default one and that the ‘Use Printer Offline’ option is not selected. After that, try updating or reinstalling your printer’s driver. If those steps don’t work, troubleshoot your printer through Windows. Now, let’s dive into the details.

Step by Step Tutorial to Fix Printer Offline in Windows 11

Before we start, the steps below will guide you through the process of getting your printer back online. This will involve checking connections, settings, and drivers to ensure everything is in working order.

Step 1: Check Printer and Computer Connection

Make sure your printer is properly connected to your computer. This might seem obvious, but it’s often overlooked.

Printers can be connected to computers in several ways, including USB cables, Wi-Fi, or a wired network. If you’re using a USB cable, make sure it’s securely plugged into both the printer and your computer. If you’re using a wireless printer, check that it’s connected to the same Wi-Fi network as your computer. For network printers, make sure your computer is connected to the network and can see the printer.

Step 2: Set Printer as Default

Ensure your printer is set as the default printer on your computer. This tells your computer to prioritize this printer when sending print jobs.

To set your printer as the default, go to Settings > Devices > Printers & Scanners. Find your printer in the list, click on it, and select ‘Set as default’. If you have multiple printers and the wrong one is set as default, your print jobs might be sent to the wrong printer, which can cause confusion.

Step 3: Uncheck ‘Use Printer Offline’ Option

Make sure the ‘Use Printer Offline’ option is not selected. This option tells your computer to send print jobs to the printer queue without actually printing them.

To uncheck this option, go to Settings > Devices > Printers & Scanners, click on your printer, and select ‘Open queue’. In the printer queue window, click on ‘Printer’ and make sure ‘Use Printer Offline’ is not checked. If it is, click to uncheck it.

Step 4: Update or Reinstall Printer Driver

Outdated or corrupted printer drivers can cause your printer to appear offline. Try updating or reinstalling the driver.

To update your printer driver, go to Device Manager, find your printer, right-click on it, and select ‘Update driver’. Windows will search for the latest driver and install it. If an update doesn’t fix the problem, you can try uninstalling and then reinstalling the printer driver.

Step 5: Troubleshoot Printer Through Windows

If all else fails, use the Windows built-in troubleshooter to diagnose and fix printer problems.

To access the troubleshooter, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters. Select ‘Printer’ and click ‘Run the troubleshooter’. Follow the on-screen instructions to fix any detected problems.

After completing these steps, your printer should no longer show as offline, and you should be able to print documents without any issues.

Tips to Prevent Printer Offline Issues in Windows 11

• Always ensure your printer is properly connected and turned on before printing.
• Regularly check for updates for your printer driver and install them.
• If you’re using a wireless printer, make sure your Wi-Fi connection is stable.
• Restart your printer and computer occasionally to refresh their connections.
• Consider setting up a static IP address for network printers to prevent connection issues.

Why does my printer keep going offline?

Your printer might be going offline due to connectivity issues, incorrect settings, or outdated drivers.

Can I fix the printer offline issue without tech support?

Yes, most printer offline issues can be resolved with simple troubleshooting steps that you can do on your own.

What should I do if my printer is still offline after following these steps?

If the issue persists, consider contacting the printer manufacturer’s customer support for further assistance.

Why is it important to set my printer as the default printer?

Setting your printer as the default printer ensures that print jobs are sent to the correct printer without confusion.

Is it necessary to update printer drivers?

Yes, keeping your printer drivers updated helps prevent compatibility issues and ensures your printer functions correctly.

Summary

1. Check Printer and Computer Connection
2. Set Printer as Default
3. Uncheck ‘Use Printer Offline’ Option
4. Update or Reinstall Printer Driver
5. Troubleshoot Printer Through Windows

Conclusion

Dealing with a printer that’s constantly going offline can be a real headache, especially when you’re on a tight deadline or in the middle of an important project. But with the steps outlined above, you should be able to bring your printer back online in Windows 11 without breaking a sweat. Remember that staying on top of maintenance, like updating drivers and checking connections, can prevent many of these issues from occurring in the first place.

If you’ve tried all the tips and your printer is still showing offline, don’t hesitate to reach out to professional tech support. They can provide expert advice and help you resolve any underlying issues that may be causing the problem. And hey, while you’ve got some time waiting for those documents to print, why not explore other ways to optimize your Windows 11 experience? There’s a whole world of shortcuts, features, and tricks to discover. Happy printing, and may your printer never go offline again!

Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.

After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.

His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.

Read his full bio here.